Mulax Electronics Cancellation Policy
At Mulax Electronics, we understand that circumstances may change after an order has been placed.
Order Cancellation Before Dispatch
Customers may request cancellation of an order before the order has been dispatched for delivery. Cancellation requests should be submitted as soon as possible by contacting our customer support team.
Order Cancellation After Dispatch
Once an order has been dispatched, it may no longer be possible to cancel the order. In such cases, the customer may be required to follow the Refund and Returns Policy.
Refunds for Cancelled Orders
Where an order is successfully cancelled before dispatch, any refund due will be processed using the original payment method where possible.
Special Orders
Products specifically ordered, customized, or sourced on behalf of a customer may not be eligible for cancellation once processing has commenced.
Contact Us
For cancellation requests or enquiries, please contact:
Email: info@mulax.co.za
Mulax Electronics reserves the right to update this policy without prior notice.